Client Case Studies

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READ SOME OF OUR Client Case Studies

Client:

Tires Distributor/Online Retailer

Services Provided:

Strategic, Feature, Pricing, and Technology Assessments

Description:

Our client was facing a period of change as one of their primary e‑commerce partners made a large policy change. Inflection Shift Consulting advised our client on how to benefit from this change, including a new approach to marketplace pricing, content, and keyword advertising. We also helped the client determine which technology partner best met their needs and which technology should be built in-house. Additionally, we advised our client on how to best maximize their product pages and content on a different online platform to accelerate growth.

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Client:

Boat Manufacturer

Services Provided:

Strategic, Feature, and Pricing Assessments

Description:

Our boating client had a best-in-class product portfolio, but was lacking a compelling Warranty and Maintenance customer experience. Inflection Shift Consulting advised our client how to create a differentiated approach to their new boat warranty as well as create a comprehensive service strategy touching everything from the Owner’s Manual to extended service plans to dealer communications.

Client:

Private Equity Firm

Services Provided:

Due Diligence Assessment

Description:

Our client was considering acquiring a health care distribution company that serviced both medical professionals as well as end-consumers directly. Inflection Shift Consulting advised our client whether large E-commerce retailers were potential threats to the distributor’s existing business model or represented an opportunity to grow their business.

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